2019 Consumer Finance Legal Conference October 14-16, 2019 in New Orleans, Louisiana

Intensive learning. Actionable insight.
Invaluable takeaways for legal finance professionals. 


18th Annual Consumer Finance Legal Conference
October 14–16, 2019

The Ritz-Carlton
New Orleans, Louisiana

CFLC 2019 will include everything from intensive education to networking opportunities, all centered in the heart of the Big Easy. McGlinchey Stafford’s industry-leading Consumer Financial Services team and guest speakers will share their knowledge and answer questions on a wide variety of topics specific to consumer financial services providers. Networking events throughout New Orleans’ historic French Quarter allow attendees to connect while enjoying all the city has to offer.


Hosted by


Agenda, Materials, and Schedule of Activities

All-New Sessions on Relevant Topics

Based on survey feedback from last year’s attendees, this year’s agenda will feature longer panels allowing for deep dives into trending topics, more interactive workshops, and more industry speakers offering dynamic perspectives based on real-world experiences.

Don't miss informative sessions including up-to-the-minute overviews of:

  • Innovation in Financial Services

  • Advertising and Lead Generation

  • Data Privacy, Cybersecurity, and Vendor Management

  • FDCPA Rulemaking, Emerging Technology, and Litigation

Monday, October 14

Noon – 1:30 p.m. Registration

1:30 – 1:45 p.m. Opening Remarks

1:45 – 2:30 p.m. Data Privacy: The CCPA and Beyond

2:30 – 3:15 p.m. Cybersecurity Update: Recent Developments in Data Breach Laws and Vendor Management Practices

3:15 – 3:30 p.m. Break

3:30 – 5:00 p.m. TCPA Judicial Developments, the FCC’s Recent Regulatory Initiatives, and their Impact on Related Communications

5:30 – 6:30 p.m. Women's Networking Reception

6:30 – 9:00 p.m. Opening Reception at Latrobe’s on Royal

Tuesday, October 15

7:00 – 7:45 a.m. Registration and Breakfast

7:45 – 8:00 a.m. Opening Remarks

8:00 – 9:00 a.m. Innovation in Financial Services: Practical Applications, Regulator Reactions, and Compliance

9:00 – 10:00 a.m. Advertising and Lead Generation

10:00 – 10:15 a.m. Break

10:15 – 11:15 a.m. Evolution of Scoring Models and Data for Underwriting Decisions

11:15 – 12:15 p.m. Landmines of Customer Insurance Programs

12:15 – 1:30 p.m. Lunch & Networking

1:30 – 3:30 p.m. Concurrent Workshops

Concurrent Workshops Group 1 (1:30 – 2:30 p.m.)

  • Temporary Authority to Act as an MLO

  • ABI Commission on Consumer Bankruptcy Report

  • Insurance and Ancillary Products Q&A

  • Electronic Chattel Paper and Electronic Vaults

  • State License Examination Trends and Best Practices

  • Vendor Management Issues in Cloud Computing

Concurrent Workshops Group 2 (2:30 – 3:30 p.m.)

  • Out of Trust – Out of Business: Automobile Lien Priorities in Troubled Dealer Situations

  • Money Transmitters, Intermediaries, and AML / BSA Issues

  • Nonqualified Mortgages

  • Handling the Intergenerational Workforce

  • Rolling Out a New Product

  • Strategies to Get Time on Your Side: Foreclosure Statute of Limitations

3:30 – 3:45 p.m. Break

3:45 – 4:45 p.m. Recent Developments with FDCPA Rulemaking, Emerging Technology, and Litigation

4:45 – 5:45 p.m. FCRA Hot Topics Including Furnisher Issues and Other Developments

6:30 – 9:00 p.m. Dinner Groups

9:00 – 11:30 p.m. After-Dinner Networking at Hermes Bar at Antoine’s Restaurant

Wednesday, October 16

7:00 – 7:45 a.m. Check-In and Breakfast

7:45 – 8:00 a.m. Opening Remarks

8:00 – 9:30 a.m. Auto Finance Track Sessions

8:00 – 8:45 a.m. State Law and Examination Trends in Ancillary Products

8:45 – 9:30 a.m. The State of Arbitration in Consumer Financial Services

8:00 – 9:30 a.m. Mortgage Track Sessions

8:00 – 8:45 a.m. Effective Mortgage Litigation Strategies

8:45 – 9:30 a.m. Hot Topics in Mortgage Servicing and Litigation

9:30 – 9:45 a.m. Break

9:45 – 10:45 a.m. Ethical Issues Affecting Corporate Counsel (pending 1.0 Hours of Ethics Credit)

10:45 – 11:30 a.m. Federal and State Enforcers: Discussion of New Risks in Concurrent Enforcement, Supervision, and Examination Under Dodd-Frank

11:30 – 12:30 p.m. Government Investigations – An Inside the Beltway Perspective

12:30 p.m. Final Wrap-Up

We're Going Paperless


Printed conference materials are no longer provided to attendees. You will have the ability to go online to access, review, download, and print all of the available presentations prior to the conference. In addition, electronic copies of all materials will be available on the conference app and the conference website, and will remain available for at least six months post-conference.


Networking Opportunities 

With a welcome reception in the historic French Quarter, networking dinners at some of the city's most renowned restaurants, and a late-night networking reception, the Consumer Finance Legal Conference offers several dedicated networking opportunities that are far from ordinary.

Monday Evening Welcome Reception

Join us for cocktails and hors d'oeuvres at Latrobe's in the French Quarter. Suggested attire is business casual. 

Latrobe's on Royal, 403 Royal Street, (504) 299-0601 or

Tuesday Evening Networking Dinners

Registrants who select the option to attend our small group Networking Dinners on Tuesday, October 15 will be invited to attend dinner at some of New Orleans' finest restaurants in the French Quarter and Central Business District. 

Suggested attire is business casual. Jackets may be required for men; participants will be notified of any dress code requirements upon confirmation of their dinner group location. 

If you have questions, please contact Anne Leche at or (504) 596-2805. 



Reserve your space now, and join the nationally recognized McGlinchey Stafford Consumer Finance Team and other industry leaders in an up-to-the-minute examination of the issues you will face in coming months.

This program is open to McGlinchey Stafford clients and prospective clients. There is no cost to attend.

For more information, contact Anne Leche at or (504) 596-2805.

Location and Accommodations

Take in the old-world beauty of New Orleans and enjoy the comforts of one of the city's classic hotels, set on the edge of the French Quarter. We are proud to announce the Ritz-Carlton New Orleans will once again serve as the conference's host hotel. Light breakfast, lunch, coffee, dessert breaks, and WiFi will be offered on a complimentary basis throughout the conference. Discounted parking is also available.


921 Canal Street, New Orleans, LA 70112
Phone: (504) 524-1331

The discounted rate for this conference is $279/night. Book rooms before September 12 to secure the group rate. Please note that the group rate is available only for stays between October 14 - October 16. If you would like to stay on dates outside of the block, please call Ritz-Carlton Central Reservations to book your stay instead of booking online.

UPDATE: there are no more rooms available in our block at the Ritz for Sunday, October 13. The hotel has some rooms available, but they will be at their regular rate. If you are planning to arrive on Sunday night, you may want to consider reserving in our alternate block at the Hyatt French Quarter, directly across the street from the Ritz.

Ritz-Carlton Central Reservations
1 (800) 826-8987

Group Code:
WHFWHFA (King) / WHFWHFB (Double)

Hyatt Centric French Quarter

800 Iberville Street, New Orleans, LA 70112
Phone: (504) 586-0800

The Hyatt French Quarter is located directly across the street from the Ritz. The discounted rate for this hotel is $219/night.
Book before September 20 to secure the group rate.

Booking Questions or Problems?

Anne Leche
(504) 596-2805

CLE/CRCM Information 

Continuing Legal Education (CLE) and Certified Regulatory Compliance Manager Credit (CRCM) will be available for most states. Please indicate your state(s) and bar number(s) on your registration form. A list of those already approved will be made available below. The registration desk will provide you with the forms that you need to earn accreditation. Please complete your forms and return them to the registration desk at the end of the conference. You will receive a certificate of attendance after the conference.



Please direct questions relating to continuing education credits to: 

Ana Sanor
(216) 455-5067


Frequently Asked Questions

When does registration close? Can I Register On-Site? 

Online registration will close on Friday, October 11. On-site registration will be available at the Ritz-Carlton from 12:00 p.m. – 1:45 p.m. on Monday, October 14.

Can I record the event? Will the event be recorded?

Any audio or visual recordings of the conference events are prohibited. We encourage attendees, however, to share photos and text on social media using #ConFin19. Portions of the event may be recorded for future distribution to attendees. 

Are guests welcome?

Guests are welcome to attend the Monday Welcome Reception at Latrobe's and the Tuesday evening networking dinners. If your guest plans to attend any events with you, please contact Anne Leche, or (504) 596-2805, so that we may plan to accommodate them. 

Who else is attending the conference? Can I get a list of attendees?

A list of conference registrants with their company name and contact information will be provided in the conference electronic materials.

What's the dress code?

We suggest business casual dress for all events, including cocktail receptions and Networking Dinners. Some New Orleans restaurants require gentlemen to wear jackets; we will notify Networking Dinner attendees of any restaurant-specific dress requirements. 

What should I bring with me?

We will provide charging stations for electronics, and laptops and tablets are welcome. We will provide notepads and pens, but encourage attendees to bring their own notebook and writing instruments if they prefer. Be sure to bring business cards for networking events.

October in New Orleans is generally pleasant with temperatures in the 70s or 80s. You may want to bring a small umbrella with you. 

We do our best throughout the sessions to ensure a comfortable environment for our guests, but we suggest bringing a light sweater or jacket with you in case the ballrooms are colder than normal. 

Where should I check for updates?

We will be posting updates to the McGlinchey Stafford Twitter account and will use the hashtag #ConFin19. Updates will also be posted to this website and emailed to registrants as the conference date draws nearer.

How do I get to the Ritz-Carlton New Orleans from the airport? What are the transportation options in the city?

Airport Shuttle This is the official transportation provider for shuttle service for the City of New Orleans to and from the airport; New Orleans hotels generally do not offer shuttles from the airport to the French Quarter or Central Business District. Purchase tickets at the airport or in advance online. Children under 6 are free, and first 3 bags per passenger are free. Shuttle departs every 10 minutes from airport and stops at multiple hotels each trip.

Airport Shuttle New Orleans, (504) 596-2699 or  

Ride-Hailing Services Book a ride with a privately owned vehicle using the ride-hailing apps Uber or Lyft, which allow you to request, ride, and pay for a private car via your mobile phone. The services are available to and from the Louis Armstrong International Airport anywhere in the city, and to and from destinations in Orleans Parish (including the Central Business District, French Quarter, Marigny, Bywater, and Garden District, among others). Pricing is based on demand, with varying availability. 



Taxi We recommend United Cab, a trusted local company available 24 hours a day, 7 days a week. Call ahead and reserve a taxicab for your trip or book through the hotel concierge.

United Cab, (504) 522-9771 or

Pedicabs Offering a new, environmentally friendly form of transportation, pedicabs have recently become available in the Central Business District, French Quarter, and surrounding neighborhoods. Eco-friendly, efficient, and fun, a pedicab is a great way to get across the Quarter, go to and from your hotel, or just make a trip across town in style and comfort, all while avoiding the frustration of traffic and parking. Hail a pedicab on the street or through the hotel concierge. Friendly drivers will tell you their rates and get you where you need to go.

Need a Ride New Orleans, (504) 488-6565 or
NOLA Pedicabs, (504) 274-1300 or

Streetcar Take a ride on the city’s olive-green, historic landmark streetcars, which have been serving the city for 165 years on the St. Charles Avenue line spanning from Uptown New Orleans to the Central Business District. The Canal Street streetcar line, with its trademark red streetcars, also runs from Harrah’s at the riverfront to New Orleans City Park in Mid-City. Fares are $1.25 each way (exact change, cash only for all fares; streetcars and buses do not make change). Jazzy Passes, offering unlimited rides on all streetcar and bus lines, are available for purchase from streetcar and bus drivers, online at, at local Walgreens stores, at RTA ticket vending machines, and at any CVB Visitor Center. Single-day passes are $3.00 and three-day passes are $9.00.

New Orleans RTA, (504) 248-3900 or

2018 Materials 

2018 Conference attendees may access the conference materials and attendee list through the link below with the event passcode.

Click here to access attendee resources. 

Contact Us

General Inquiries

Anne Leche
McGlinchey Stafford
(504) 596-2805